Even though the hat you ordered looks cool, you still might need to return it. Most of the time it’s an exchange of size, so measure carefully. Keep in mind, x-large isn’t always large enough for those of you needing double extra large. You have ten days to decide if for any reason you need to return this item. Please call 800-255-8261 (U.S.) or 516-593-9090 (International) or email firstname.lastname@example.org for a return authorization. No returns will be accepted without prior authorization. The item you are returning should be in it’s original carton with all original packing material with the hang tags still on. Customers are responsible for the return postage, either UPS, USPS or FEDEX, which ever one works for you. For exchanges we will ship the exchange item back with no shipping charge within the United States. We will not accept items for return that show sure signs of wear or tear. Sending back a hat or cap that was worn isn’t fair....THANKS!